Gameplay
Syntax: Make Petition
Petitions allow players to communicate issues to staff, they are the only
way to do so that is guaranteed to be seen.
To create a petition simply type make petition and then fill in the fields,
possible types are bug, suggestion and request. The to field can be left
blank, and should be used if there's one staff member in particular you need
to look at your petition, this is particularly useful if you need Daed or
Discordance to look at a petition.
Description puts you in an editor to write your petition and when you're
done typing done will complete and send it. Petitions will last forever
until a staffer sets them as resolved or dismissed, and then will last for a
further 5 or so days after that.
Note: Staff often gets a hundred or more petitions a week, of these most
will be dismissed. For instance 90% of bug reports are not actually bugs,
but just someone misunderstanding/misusing code or plain not liking
something. Because of the very high noise to signal ratio it's inevitable
that some legitimate petitions will be overlooked, and we apologize in
advance for these situations.
Note on Bugs: Most bug reports, even for real bugs are generally written in
a fairly bad way. If you'd like your issue to have a high chance of being
investigated and fixed you need to be clear and concise, give all character
names where relevant and report the bug in a way that's reproducible. It's
very common for someone to report a bug as simply X doesn't work, then a
staffer tries it and it works fine and the issue is dismissed. Even though
there may well be a bug, but it's that it only occurs in certain
circumstances which they weren't informed of. With enough time staff can
fix essentially any bug as long as it's reliably reproducible.
Renovate petition types are applications to be given ownership of a property
and a special flag allowing for free decoration up until the first rental
payment, which will also be free. These are granted when someone makes a
solid argument for wanting to change an existing property into something
more in theme or appropriate to the setting and should include the problems
with the existing property as well as the proposed changes.
Petition
Syntax: Make Petition
Petitions allow players to communicate issues to staff, they are the only
way to do so that is guaranteed to be seen.
To create a petition simply type make petition and then fill in the fields,
possible types are bug, suggestion and request. The to field can be left
blank, and should be used if there's one staff member in particular you need
to look at your petition, this is particularly useful if you need Daed or
Discordance to look at a petition.
Description puts you in an editor to write your petition and when you're
done typing done will complete and send it. Petitions will last forever
until a staffer sets them as resolved or dismissed, and then will last for a
further 5 or so days after that.
Note: Staff often gets a hundred or more petitions a week, of these most
will be dismissed. For instance 90% of bug reports are not actually bugs,
but just someone misunderstanding/misusing code or plain not liking
something. Because of the very high noise to signal ratio it's inevitable
that some legitimate petitions will be overlooked, and we apologize in
advance for these situations.
Note on Bugs: Most bug reports, even for real bugs are generally written in
a fairly bad way. If you'd like your issue to have a high chance of being
investigated and fixed you need to be clear and concise, give all character
names where relevant and report the bug in a way that's reproducible. It's
very common for someone to report a bug as simply X doesn't work, then a
staffer tries it and it works fine and the issue is dismissed. Even though
there may well be a bug, but it's that it only occurs in certain
circumstances which they weren't informed of. With enough time staff can
fix essentially any bug as long as it's reliably reproducible.
Renovate petition types are applications to be given ownership of a property
and a special flag allowing for free decoration up until the first rental
payment, which will also be free. These are granted when someone makes a
solid argument for wanting to change an existing property into something
more in theme or appropriate to the setting and should include the problems
with the existing property as well as the proposed changes.